LITE Slim Front Facing Electric Fireplace by Lumiere

For a LIMITED TIME ONLY, all of our fires now include FREE SHIPPING to mainland UK. If you live in a special class area, such as some parts of the highlands, you may be required to pay an additional fee. We will contact you if this is the case.

Delivery Information

We offer a nominated day delivery service on many of our products. Where this is selected, we will always do our best to meet your chosen date. For example, if you select a Tuesday delivery, we will typically dispatch your order on a next-day service the working day before.

However, once your order has left us and is with the courier, delivery is handled by a third-party network. While we work closely with our carriers, we cannot be held responsible for delays caused once the goods are in transit.

Deliveries are made on a kerbside basis only. This means the driver will unload the goods as close to your property as safely possible, but they are not insured to carry items into your home or unpack them.

Due to the nature of pallet deliveries, access must be suitable for large vehicles and pallet trucks. If you have any access restrictions, please let us know in advance.

Important: We strongly recommend that you do not book installers, fitters, or any other tradespeople until your goods have been delivered, as delays can occasionally occur.

Returns Policy

We accept returns on items that are:

• Undamaged
• Uninstalled
• In their original packaging

Please note that return costs are the responsibility of the customer.

If required, we can arrange a collection on your behalf, however this service is chargeable.